FAQ
FAQ
Frequently Asked QuestionsGeneral Questions
Yes, SOLID ECN SECURITIES LLC is authorized and regulated as an international brokerage and clearing firm by the Mwali International Services Authority, under the International Business Companies Act of 2014, with license number T2023324.
Yes, Solid ECN is an A-Book, NDD (No-Dealing Desk), non-market-maker brokerage company that offers both STP and ECN account types.
What does it mean?
Compared to B-book brokers, there is no conflict of interest between clients and A-book brokers since the earnings of A-book companies are not equal to the losses of their clients. This makes A-book brokers more trustworthy.
You can view our official brokerage license by clicking the link below:
https://solidecn.com/Content/documents/comoros-brokerage-license.pdf
High Leverage (up to 1:1000): Trade larger volumes with small capital — ideal for high-risk strategies (use leverage responsibly).
Low & Competitive Spreads: Benefit from tight ECN spreads on forex and crypto, reducing trading costs.
MetaTrader 5 Platform: Enjoy advanced tools, built-in economic calendar, and Expert Advisors (EAs) on MT5.
Fast Crypto Deposits/Withdrawals: Secure and quick crypto transactions — withdrawals are processed within hours.
Flexible Account Types: Choose from Micro, Standard, or ECN accounts to suit your trading style.
Transparent Pricing: Our ECN/STP model ensures fair pricing with no manipulation or stop-loss hunting.
24/5 Customer Support: Get help via live chat, email, or phone — we’re here when you need us.
Negative Balance Protection: You’ll never owe more than your account balance — trade with confidence.
Diverse Trading Instruments: Trade forex, metals, crypto, commodities, energies, and indices.
No Deposit Fees: Deposit funds with zero fees — receive exactly what you send.
The company is registered in the Union of the Comoros.
You must be 18 years or older to open a trading account with us.
You can contact our customer support team via email at 📧 [email protected] or directly through our live chat at https://direct.lc.chat/13298913/.
Account Verification
- Verification Level 1
- A color copy of a valid passport or other official identification document issued by authorities (e.g. driver's license, identity card, etc). The identification document must contain the client's full name, an issue or expiry date.
- Verification Level 2
- A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.
We operate in accordance with a number of compliance-related issues and procedures imposed by our main regulatory authority in the Comoros Union. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 6 months) utility bill or bank account statement that confirms the address the client has registered with.
No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.
Trading Platform
We use the MetaTrader 5 (MT5) platform for trading.
You can download the MT5 app from the link below:
We offer three types of trading accounts to suit different trading needs:
• MICRO Account
Ideal for beginners, this account offers:
- Minimum deposit: $1
- Spreads from: 2 pips
- Zero commission
- Trading from: 0.001 lots
- Leverage: Up to 1:1000
- Margin call: 100%
- Stop-out level: 30% 📖 Learn more
• STANDARD Account
A popular choice for general traders, featuring:
- Minimum deposit: $1
- Spreads from: 1 pips
- Zero commission
- Trading from: 0.01 lots
- Leverage: Up to 1:1000
- Margin call: 100%
- Stop-out level: 30%
- Swap-free: 7 days on all major pairs 📖 Learn more
• ECN Account
Designed for professional traders, it includes:
- Minimum deposit: $1
- Raw Spreads from: 0 pips
- commission : 8$
- Trading from: 0.01 lots
- Leverage: Up to 1:1000
- Margin call: 100%
- Stop-out level: 30%
- Swap-free: 7 days on all major pairs 📖 Learn more
To change your investor password in the MT5 app:
- Open the MT5 app
- Go to Settings
- Tap on your trading account$
- Select Change Password
- Choose Investor Password and set a new one
To change your account password through your Solid ECN profile:
- Log in to your Solid ECN client area
- Go to My Accounts
- Select the account number you want to update
- Click View, then choose Change Password
- Copy the new password and use it to log in to your MT5 account
Deposit & Withdraw
Please check the details here:
https://solidecn.com/trading-accounts/funding.Currently, we only accept cryptocurrency.
Please kindly ient portal.
- Go to your Profile
- Click on Deposit
- Fill out the Make a Deposit form and submit it.
You can track it in the Deposit History section of your profile.
- Go to your Profile
- Click on Withdraw
- Fill out the Withdraw section and submit the request.
Yes. After submitting your request, we’ll send you an email with the withdrawal address and details.
You need to reply to that email by writing:
“I confirm” or “It’s correct
Withdrawals are processed within 24 hours on business days.
To ensure the security of your account and prevent fraud, address verification is required. You only need to verify the address once. After it's verified, it will be added to our whitelist, and no further verification will be needed for future withdrawals to the same address.
If you deposit less than the required minimum, the payment processor deduct fee.
Kindly note that if you have open trades while making a withdrawal request, and your Equity is less than the withdrawal amount, your request will be automatically rejected with the comment "Insufficient funds".
Accounts
Opening an account with Solid ECN is simple and fast.
👉 Just click the link below to get started:
Open AccountYou can find detailed information about our available leverage options here:
Margin & LeverageLeverage is based on your account equity. If your equity changes, your leverage may also adjust automatically.
🕒 Market Hours (GMT+3)
- The market is open 24 hours a day from Monday to Friday.
- ✔️ Please note: Trading hours for some instruments may vary slightly. Always check the platform for details.
We offer a wide range of trading symbols, including:
- Forex: Over 45 currency pairs
- Spot Metals: Gold, silver, and other precious metals
- Energies & Commodities: Including crude oil and more
- Indices: Global indices such as DAX, Nasdaq 100, and others
- Cryptocurrencies: Over 40 crypto pairs, including Bitcoin, Ethereum, Litecoin, Dogecoin, and more
Currently, trading accounts are available in USD.
Yes!
- No Deposit Fees – Deposit any amount without additional charges. 👉 Learn more.
- Negative Balance Protection – If your account goes negative due to market volatility, don’t worry. Simply contact our support team for assistance. 👉 Learn more.
Becoming an IB with Solid ECN is easy and rewarding. Join us and enjoy competitive commissions!
👉 Apply here.